I have a Verizon Motorola Q9c and I recently updated it to
Windows Mobile 6.1, however, I noticed that it was no longer recognized by the Sync Center in Vista 64-bit nor 32-bit. Odd.
How do you fix this? Simple, do the following:
On your Q9c choose Start -> Settings -> USB to PC, uncheck Enable advanced network functionality, click Done. Then connect your phone to your computer and let Vista install the Microsoft USB Sync driver.
You now need to run Windows Update and let it install the updated Microsoft Corporation - Other hardware - Microsoft USB Sync driver. After this, you should get a few prompts to accept the license agreements for the Sync Center and your device should be recognized.
According to the Motorola Q9c manual, page 57, disabling the Advanced Network Functionality forces the device to use a serial USB connection. So no actual functionality is lost, but, I don't want to leave it like this. So, let's get Vista to recognize our device in advanced mode.
So, re-enable the advanced network functionality by re-checking the box. Allow Vista to re-detect the device (I heard 3 USB sound notifications) and then run Windows Update and tell it to Check for Updates once again.
You should have a new driver ready for download: Microsoft Corporation - Networking - Microsoft Windows Mobile Remote Adapter. Install this driver, wait for Windows to automatically disconnect/re-connect your USB phone and it should not show up in the Sync Center as your Q9c.
